****** - Verified Buyer
4.5
This is OK for a cheap paper holder. It is thin gauge but sturdy enough for the job.The manufacturer made several bad choices for installation. First, the spring inside the roll tube is super-strong, and the supplied installation template puts the brackets too close together on the wall. As a result, there is excessive torque (force) on the brackets, especially when you remove the tube to replace the TP roll. This means the brackets loosen quickly, and I expect the screw anchors to pull through the wallboard eventually. This is totally unnecessary, caused by poor design and poor installation instructions.Another poor choice was the use of slotted setscrews, rather than Allen (hex) setscrews. They are harder to tighten, and you will need to find a small screwdriver, which many will not have on hand. It would have been better to use hex setscrews and include an Allen wrench. I can't imagine they cost more than 50 cents in bulk -- probably less.In summary, this is an acceptable product -- nothing special -- and rather poorly thought out. I expected better from the Moen name.
