****** - Verified Buyer
4.5
Bought this item for my new bathroom. Picked this one specifically because it was the only one that came in the color black with a shelf. Disclaimer -the shelf part doesn't warm, only the rails and rack portion heat up.Not sure what the 1 and 2 star reviews are all about, this rack is outstanding! I had it professionally installed with a dedicated timer. This thing gets as hot as you would ever want it to. It is just hot enough to be uncomfortable to your skin if you grip the rails. If it were any hotter I would be worried about the liability of it burning me or a guest in my home.If you hang the towels correctly, it warms them to about the equivalent of pulling them directly out of the dryer. Of course, that warmth is not evenly distributed over the entire towel, but it's good enough to keep the majority of the towel warm. And it does a great job of drying damp towels faster than regular room air.I think it's worth hiring a professional electrician to install it and hardwire it. Also make sure that it is getting the maximum voltage. My electrician did warn me that if the rack is not connected to a circuit with enough power to meet the demands of the entire circuit, including other appliances in the room, it will struggle to achieve maximum heat capacity.Overall, I think this is an awesome item and I couldn't be happier with it. EXCELLENT purchase!!